Tagwood BBQ Argentine Santa Maria Wood Fire & Charcoal Gaucho Grill
It provides 4 different grilling areas: a main grate with a height adjustable system, a secondary grate and griddle where you can cook your favorite vegetables. Putting all these together, you will get a total of 714 square inches of grilling space. The firebox gaucho style brasero allows you to light up the charcoal quicker and with less effort. It maintains your fire lit and away from the food. You can use wood charcoal or firewood based on your preference to grill like a gaucho.
Slow cook some short ribs for 4 hours, some argentine sausage or chorizo or smoke a fish on the main grate while cooking some potatoes on the secondary grate. Bottom and walls are covered with firebricks which extends the product durability but also helps spread the heat evenly. Also includes a bottle opener, 304 stainless steel shovel and coal rake, 4 swivel casters (2 with brake). 5 year limited warranty
Features
710 sq. in. of TOTAL grilling area
33.75'' x 16.5'' main grilling area
9'' x 17'' second grilling area
ALL made of 304 Stainless Steel
Height adjustable grates to regulate grilling temperature
Round grates for optimal grilling and easy clean up
Firebox gaucho style brasero lights up charcoal or firewood quicker
Firebrick bottom and side walls minimizes heat transmission to outside wall and extends product durability
Water drain system avoids bottom water accumulation
Side table attached for extra cooking space
4 Swivel casters improves mobility
Bottle opener
Product Includes:
Bottle opener
Drain system
Firebox
Firebricks temperature support 1500 C degrees
Foldable side table
Front door with handle
Heavy duty casters 6"
Heavy duty support structure
Height Adjustable Secondary Grate
Interchangeable griddle (only available when choosing round main grates)
Round grates on main grill
S shape meat hooks and extended meat hooks
Santa Maria Style elevation system
Shovel & poker with bracket
FREE SHIPPING contiguous US.
Partially assembled
Patent Design / Functionality patents
Specifications:
Main grilling area Sq. in.
Secondary grilling area Sq. in.
TOTAL grilling area Sq. in.
Warranty:
Tagwood BBQ warrants these products for a period of (5) years against deficiencies in material and/or manufacture defect, from the date of issuance of the purchase invoice. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered, or repaired. This warranty excludes all incidental or consequential damages and any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial. This warranty does not include also normal wear and tear, dissatisfaction due to buyer’s remorse, rust, corrosion, scratches, oxidation, dents or any part discoloration by heat. The LIMITED WARRANTY covers manufacturing, material, and parts defects after proper verification by authorized technicians. The warranty will be void if the product suffers damages resulting from accidents, improper assembly, improper use, carelessness, action of corrosive agents, excessive load, ignorance of the instructions contained in the instruction manual or for presenting signs of having been repaired by non-authorized personnel. Deficient products or parts that are covered by this policy will be replaced or repaired. This warranty is non-transferable and valid only with the presentation of the purchase invoice. This product may undergo technical design modifications without prior notice from manufacturer. The importer assumes no responsibility for personal or property damage that could be caused by improper installation or use of the product, including lack of maintenance in the latter.
Tagwood BBQ reserves the right to inspect and assess the product before honoring the warranty and to invalidate the warranty if it is concluded that the claim was not valid. Tagwood BBQ will cover any shipping charge for the delivery of warranted parts. Labor or any other costs or expenses related to the re-installation of a warranted part, and such expenses are not covered by this warranty.
WARNING: Some discoloration will occur on some parts of the grill due to the extreme heat. The company consider this a normal wear and tear and will not be responsible for its cleaning.
If you believe that your product meets the criteria for warranty replacement, please follow this procedure:
1) Take a picture of the damaged part.
2) Take a picture of the invoice.
3) Locate the serial number under the table.
4) Send both pictures (damaged part & invoice) and serial number to
info@tagwoodbbq.com with the subject warranty.
5) Please include a phone number we can contact you.
6) We will contact you 48 hrs after receiving the email to explain how to proceed.
3 YEARS LIMITED WARRANTY CERTIFICATE | BBQ02SI - BBQ03SI - BBQ09SS - BBQ07SS
Tagwood BBQ warrants these products for a period of (3) years against deficiencies in material and/or manufacture defect, from the date of issuance of the purchase invoice. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered, or repaired. This warranty excludes all incidental or consequential damages and any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial. This warranty does not include also normal wear and tear, dissatisfaction due to buyer’s remorse, rust, corrosion, scratches, oxidation, dents or any part discoloration by heat. The LIMITED WARRANTY covers manufacturing, material, and parts defects after proper verification by authorized technicians. The warranty will be void if the product suffers damages resulting from accidents, improper assembly, improper use, carelessness, action of corrosive agents, excessive load, ignorance of the instructions contained in the instruction manual or for presenting signs of having been repaired by non-authorized personnel. Deficient products or parts that are covered by this policy will be replaced or repaired. This warranty is non-transferable and valid only with the presentation of the purchase invoice. This product may undergo technical design modifications without prior notice from manufacturer. The importer assumes no responsibility for personal or property damage that could be caused by improper installation or use of the product, including lack of maintenance in the latter.
Tagwood BBQ reserves the right to inspect and assess the product before honoring the warranty and to invalidate the warranty if it is concluded that the claim was not valid. Tagwood BBQ will cover any shipping charge for the delivery of warranted parts. Labor or any other costs or expenses related to the re-installation of a warranted part, and such expenses are not covered by this warranty.
WARNING: Some discoloration will occur on some parts of the grill due to the extreme heat. The company consider this a normal wear and tear and will not be responsible for its cleaning.
If you believe that your product meets the criteria for warranty replacement, please follow this procedure:
1) Take a picture of the damaged part.
2) Take a picture of the invoice.
3) Locate the serial number under the table.
4) Send both pictures (damaged part & invoice) and serial number to sales@outdoorfurnituresupply.com with the subject warranty.
5) Please include a phone number we can contact you.
We will contact you 48 hrs after receiving the email to explain how to proceed
Shipping & Returns:
Cancellations & Refunds: Outdoor Furniture Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 858-298-2371 or email sales@outdoorfurnituresupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@outdoorfurnituresupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@outdoorfurnituresupply.com or call us at 858-298-2371
Cancellations & Refunds: At Outdoor Furniture Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@outdoorfurnituresupply.com or call us at 858-298-2371
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 858-298-2371, the chat in the bottom right, or email sales@outdoorfurnituresupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Outdoor Furniture Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@outdoorfurnituresupply.com for any questions.
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