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Napoleon Gravity Hot Air Vent and Grill for HIGH COUNTRY 6000 - NZ221

SKU NZ221
Availability:
Out of stock
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Original price $572.17
Original price $572.17 - Original price $572.17
Original price $572.17
Current price $476.81
$476.81 - $476.81
Current price $476.81
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Napoleon Gravity Hot Air Vent and Grill for HIGH COUNTRY 6000 - NZ221

Napoleon NZ221 Gravity Hot Air Vent Kit and Grill for NZ6000 High Country 6000 Fireplaces

  • Napoleon Gravity Hot Air Vent Kit for model NZ6000 and NZ6000-WI Wood Burning Fireplaces
  • For use with NZ6000 High Country 6000 Fireplaces

NAPOLEON NZ221 GRAVITY HOT AIR VENT KIT AND GRILL FOR NZ6000 HIGH COUNTRY 6000 FIREPLACES

 

Specifications:

Downloads

    Warranty:

    NAPOLEON WARRANTY

    Napoleon products are designed with superior components and materials and assembled by trained craftsmen who take great pride in their work. Once assembled, the complete appliance is thoroughly inspected by a qualified and authorized installer, service agency, or supplier before packing to ensure that you, the customer, receive the quality product that you expect from Napoleon. (Registered under the world recognized ISO 9001 : 2015).

    Electric Fireplaces

    Electrical components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first 1 or 2 years of warranty. This covers: fan/heaters, motors, switches, nylon bearing components, remote controls, and LED lights.*

    *Light bulbs and fuses are NOT covered by the warranty. 

    Click Here to View The Warranty


    Gas Fireplaces

    All stainless steel components of your new NAPOLEON gas appliance are warranted against defects for 5 years. Electrical (110V) components and wearable parts are covered and NAPOLEON will provide replacement parts free of charge during the first year of the limited warranty. This covers: gas valves, logs, and gasketing.

    *Labour related to warranty repair is covered free of charge during the first year. Repair work, however, requires the prior approval of an authorized company offi cial. Labour costs to the account of NAPOLEON are based on a predetermined rate schedule and any repair work must be done through an authorized NAPOLEON dealer.

    *Construction of models vary. Warranty applies only to components included with your specific appliance.

    Click Here to View the Warranty


    Shipping & Returns:

    Cancellations & Refunds: Outdoor Furniture Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). 

    Call 858-298-2371 or email sales@outdoorfurnituresupply.com

    Frequently Asked Questions

    When will I know my order has shipped?

    As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

    When will my order ship?

    If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@outdoorfurnituresupply.com.

    No Shipping outside the lower 48 in USA.

    If you have questions regarding anything below, please send an email to sales@outdoorfurnituresupply.com or call us at 858-298-2371

    Cancellations & Refunds: At Outdoor Furniture Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

    If you have questions, please send an email to sales@outdoorfurnituresupply.com or call us at 858-298-2371

    Cancellations (Before Order Ships)

    If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 858-298-2371, the chat in the bottom right, or email sales@outdoorfurnituresupply.com any time. 

    Cancellations of Custom Orders

    Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order

    These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

    All sales are final for Custom made and Made-to-order products.

    Refunds and Returns

    If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. 

    Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

    Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

    Shipping Times

    We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

    Order delays have proven to be unavoidable and outside of Outdoor Furniture Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience. 

     

    Warranty

    Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

    Contact sales@outdoorfurnituresupply.com for any questions.

    BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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    Get your personalized discount by using our quote form.

    Here's how:

    1. Locate the Quote Form: You'll find it on every product page by scrolling down.
    2. Add Products as You Browse: It functions similarly to a shopping cart. Simply add items to your quote as you expolore our products.
    3. Finalize Your Quote: Once you're finished, click 'Send' to submit your request.
    4. We will send a quote for you.

    Need a bit more help? Read our Quote Form Tutorial or click the chat icon in the bottom right corner for live assistance.

    FAQ's:

    Is this product in stock?

    95% of items are available at any given time, and those that are not in stock are listed as unavailable.

    We work tirelessly to make sure our products are in stock - but when you carry thousands of products, sometimes products are incorrectly marked as available.

    Send us an email, live chat or call to have us check on product availability for you.

    Do I have to pay for shipping?

    At Outdoor Furniture Supply, shipping is free to the lower 48. The price you see is the price out the door.

    Do you ship overseas?

    No. We ship exclusively to the lower 48 of the United States.

    How long will it take to get my order?

    It depends on where you are, but most orders processed will take 5-7 business days to arrive.

    What shipping carriers do you use?

    We use all major carriers, and local courier partners. If you live in the lower 48, we'll be able to deliver your order.

    Product

    Can I return my product?

    We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Some brands carry restocking fees.

    We mirror each individual brands return policy, so some products are not returnable.

    Can I get my product personalized?

    It depends on the brand and the product. All options are outlined on the product page, so look out for customization options there.

    Other

    Do you have trade/B2B discounts?

    Yes. We love working with professionals, and kindly request you send us an email to sales@outdoorfurnituresupply.com to discuss your project further.

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