Napoleon Allure Vertical Series 38 Electric Fireplace - NEFVC38H
Create a stunning focal point with Napoleon’s Allure™ Vertical Electric Fireplaces. Available in two sizes, these fireplaces are not just perfect for any room but for EVERY room! The vertical design hosts a collection of features including an LED ember bed, flames and side accent lights with more than 6 color options. Operable with or without heat allows you to enjoy this statement piece all year round no matter the season. Choose from traditional orange, cool blue, or orange/blue flame to customize your experience. The driftwood logs perfectly reflects flame lighting. The crystal ember media bed enhances the appearance of the flames creating a truly delightful, unique, artistic display of 3D flames and colors
![](https://electricfireplacesdepot.com/cdn/shop/products/Allure-Vertical-NEFVC38H-Life-Kitchen-2_1024x1024.jpg?v=1565800618)
Simply hang on the wall and plug it in for instant transformation of your space. Napoleon Allure Vertical Electric Fireplace can also be partially recessed into the wall for sleeker appearance. Hidden, front downward-facing vents provide even more floating surface look. Heater puts out an incredible 5,000 BTU's and is capable of warming area up to 400 Sq. Ft., to keep your room comfortable and cozy during the cold winter months. Included multi-function remote controls the flame brightness, colors and heater. Making a grand statement that is as functional as it is beautiful has never been easier than with this trend setting fireplaces.
Features
- Modern, Sleek Vertical Design
- Features front downwards hiddden vents
- Crystal clear cube ember bed accents the flame
- Driftwood log set included
- Can be partially recessed for a sleeker appearance or easily hang on the wall with a bracket
- Variety of flame color options including orange, yellow, blue and multi combination of colors
- Variety of ember bed color options including white, blue, green, red, yellow, purple and auto-cycle
- Variety of accent side light color options including white, blue, green, red, yellow, purple and auto-cycle
- Five different flame speed settings
- Four different flame and ember bed brightness settings
- Easy access control panel with on/off button, flame and ember bed color changing options
- Full feature remote control included
- High intensity LED lights require no servicing
- Can be used with or without the heat option for ambiance only
- Over heating protection device with a timer thermostat option
Best Design Styles
Included
- Napoleon Allure Vertical 38'' Wall Hanging Electric Fireplace
- Multi-Function Remote
- Log Set or Glass Media
- 2 Years Warranty
Specifications:
PRODUCT SPECS |
Brand |
Napoleon |
Finish/Color |
Black/Glass |
Media Bed |
Glass & Logs |
Installation |
Surface Mount / Partially Recessed |
Weight |
28.2 lbs |
Heat Location |
Front Top Vents |
Warranty |
2 Years |
Remote Control |
Multi-Function |
ELECTRICAL SPECS |
Volts |
120V |
Amps |
15 |
Watts |
1500 |
Wiring |
Wired In/Plug In |
Bulb Type |
LED |
BTUs |
5000 |
Heating Area |
Up to 400 sqft |
Certification |
![](https://cdn.shopify.com/s/files/1/0082/0704/0627/files/Approval_Certification_large.JPG?v=1555517172) |
PRODUCT DOWNLOADS
DIMENSIONS:
Fireplace: 16''W x 38''H x 5 5/8''D
Viewing Area: 15 3/8''W x 26''H x 2 5/8"D
Framing / Rough Opening: 14 1/2''W x 36 3/4''H x 3 1/2''D
![](https://cdn.shopify.com/s/files/1/0082/0704/0627/files/Dimensions-NEFVC38H_18516ade-7b28-4dd4-8338-56e7c4400445_large.JPG?v=1557164771)
Warranty:
Napoleon products are designed with superior components and materials and assembled by trained craftsmen who take great pride in their work. Once assembled, the complete appliance is thoroughly inspected by a qualified and authorized installer, service agency, or supplier before packing to ensure that you, the customer, receive the quality product that you expect from Napoleon. (Registered under the world recognized ISO 9001 : 2015).
Electric Fireplaces
Electrical components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first 1 or 2 years of warranty. This covers: fan/heaters, motors, switches, nylon bearing components, remote controls, and LED lights.*
*Light bulbs and fuses are NOT covered by the warranty.
Click Here to View The Warranty
Gas Fireplaces
All stainless steel components of your new NAPOLEON gas appliance are warranted against defects for 5 years. Electrical (110V) components and wearable parts are covered and NAPOLEON will provide replacement parts free of charge during the first year of the limited warranty. This covers: gas valves, logs, and gasketing.
*Labour related to warranty repair is covered free of charge during the first year. Repair work, however, requires the prior approval of an authorized company offi cial. Labour costs to the account of NAPOLEON are based on a predetermined rate schedule and any repair work must be done through an authorized NAPOLEON dealer.
*Construction of models vary. Warranty applies only to components included with your specific appliance.
Click Here to View the Warranty
Shipping & Returns:
Cancellations & Refunds: Outdoor Furniture Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 858-298-2371 or email sales@outdoorfurnituresupply.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@outdoorfurnituresupply.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to sales@outdoorfurnituresupply.com or call us at 858-298-2371
Cancellations & Refunds: At Outdoor Furniture Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to sales@outdoorfurnituresupply.com or call us at 858-298-2371
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 858-298-2371, the chat in the bottom right, or email sales@outdoorfurnituresupply.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Outdoor Furniture Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact sales@outdoorfurnituresupply.com for any questions.
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