Steamist HC-STD3 Boiler Stand
Designed for use with HC-9 to HC-18 boilers, this mounting stand raises the steam generator for both safety and comfort during maintenance and repair.
Allows for mopping and sweeping to help keep the equipment room clean. Select HC Stand 2 for use with HC-24 to HC-72 boilers.
- For use with HC-9 to HC-18 boilers
- Measures 20"L x 10.5"W x 24"H
- Steamist® Stand for use with HC Series Steam Generator
Steamist Limited Warranty
Applicable to USA and Canada, to products purchased after July 1, 2010. (This warranty does NOT apply to the EliteSteam product line)
Residential Steam Bath Generators
Steamist, Inc. (“Steamist”) warrants to the original consumer purchaser that the parts of its residential steam bath generator will be free from defects in materials and workmanship for as long as the original consumer purchaser owns the home in which the steam bath was originally installed.
Residential Shower Valve Model TSSH
Steamist warrants to the original consumer purchaser that its residential shower valve model TSSH will be free from defects in materials and workmanship for a period of five (5) years from the date of purchase.
Residential Controls, Spa Options And Accessories (Excluding Sauna Controls And Accessories)
Steamist warrants to the original consumer purchaser that its controls, spa options and accessories will be free from defects in materials and workmanship for a period of two (2) years from the date of purchase.
For two (2) years following the date of purchase by the original consumer purchaser, or for five (5) years for the residential shower valve model TSSH, and with prior approval by Steamist, Steamist will pay for labor and/or freight costs for repair/replacement associated with warranty coverage. Thereafter, Steamist will not pay for labor or freight costs associated with removal/repair/replacement of products covered by this warranty.
Steamist warrants to the commercial purchaser that the parts of its HC, Hospitality models HTSG and HSMP, Day Spa models DTSG and DSMP steam generators, steam equipment, controls, accessories and all commercial Sauna heaters and Sauna controls will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase.
For commercial purchasers, Steamist will, with prior approval by Steamist, pay for labor and/or freight costs associated with warranty coverage for ninety (90) days from the date of purchase.
What We Will Do
Steamist will, at its option, repair or replace, free of charge, any part that proves defective in material and/or workmanship under normal installation, use and service during the applicable warranty period as stated above. Steamist may elect to refund the purchase price. Replacement parts are subject to availability and may differ from those originally supplied.
These are the consumer’s exclusive remedies.
What Is Not Covered
This warranty does not cover damage caused by improper or negligent installation or use. Provided that Steamist is paying the cost of the labor under the terms above, this warranty does not cover repairs attempted by any person other than an authorized Steamist agent and shall be limited to the repair or replacement of defective parts by Steamist or its authorized agent.
This warranty is void if any of the following should occur:
- The use of the product for an unintended application, including a commercial application for all products except those subject to the commercial warranty above.
- The product’s serial number has been altered or removed.
- The product is modified in any manner which Steamist concludes, after its inspection, affects the reliability of the product.
- The product has been improperly repaired by anyone not specifically designated or authorized by Steamist.
- The product is damaged because it is not operated or installed in accordance with supplied instructions.
- The product is installed outdoors.
- The product is installed in a moist and/or humid area with unconditioned air or temperatures that exceed 140 degrees Fahrenheit.
- The product is damaged due to freezing or is installed in an area where temperatures fall below 32 degrees Fahrenheit.
- The product is damaged by acts of God.
How To Make A Warranty Claim
To obtain warranty repair or replacement, contact Steamist at: 800-577-6478 or
firstname.lastname@example.org to receive an RGA# (Return Goods Authorization number) which must be on the carton that is returned via UPS Ground or equivalent. Proof of purchase (original sales receipt showing purchase date) identifying the model and serial number must accompany
all warranty claims.
Limitation On Duration Of Implied Warranties
Please note that some states/provinces (including Quebec) do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR
PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.
Limitation Of Special, Incidental Or Consequential Damages
Please note that some states do not allow the exclusion or limitation of special, incidental or consequential damages, so the below limitations and exclusions may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND STEAMIST SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE.
This warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.
This is Steamist’s exclusive written warranty and the warranty is not transferable.
Shipping & Returns:
Cancellations & Refunds: Outdoor Furniture Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 858-298-2371 or email email@example.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to email@example.com or call us at 858-298-2371
Cancellations & Refunds: At Outdoor Furniture Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to firstname.lastname@example.org or call us at 858-298-2371
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 858-298-2371, the chat in the bottom right, or email email@example.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Outdoor Furniture Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact firstname.lastname@example.org for any questions.
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