Ventis HES350 Extra Large Wood Stove on Pedestal
Ventis HES350 Wood Stove on pedestal is designed to accommodate a large spaces. It has a 3.5 ft³ firebox, which is one of the largest fireboxes for a freestanding wood stove. This unit features non-catalytic combustion technology and will heat up to 2,700 sq. ft. It can handle up to a 22-Inch log and produces up to 110,000 BTUs. It will keep you warm in the winter months with a maximum burn time of 10 hours.
- Extra-large wood stove on pedestal
EPA certified at only 1.32 g/h
Solidity and manufacturing quality
- C-Cast heat shield added to the firestop
Non-catalytic combustion technology
Installation authorized on the Island of Montreal
Cast iron door
- Top heat deflector and side panels
||Dry cordwood (16" recommended)
|Recommended heating area
||1,000 - 2,700 ft²
|Overall firebox volume
|EPA loading volume
|Maximum burn time
|Maximum heat output-dry cordwood
|Minimum overall heat output rate
||18,100 BTU/h (5.3 kW)
|Maximum overall heat output rate
||49,500 BTU/h (14.5 kW)
|Average efficiency-dry cordwood (HHV)
|Average efficiency-dry cordwood (LHV)
|Optimum heat transfer efficiency
|Average particulate emission rate
- Performances based on a fuel load prescribed by the standard at 7 lb/ft³ and with a moisture content between 19% and 25%.
- Optimum overall efficiency at a specific burn rate (LHV).
- This appliance is officially tested and certified by an independent agency.
- The maximum heat output (dry cordwood) is based on a loading density varying between 15 lb/ft³ and 20 lb/ft³. Other performances are based on a fuel load prescribed by the standard. The specified loading density varies between 7 lb/ft³ and 12 lb/ft³. The moisture content is between 19% and 25%.
- As measured per CSA B415.1-10 stack loss method.
- Higher Heating Value of the fuel.
- Lower Heating Value of the fuel.
- The optimum heat transfer efficiency is for the low burn rate (using HHV) and represents the appliance’s ability to convert the energy contained in the solid fuels into energy transferred to the room in the form of heat and does not take into account the chemical losses during combustion.
- Recommended heating area and maximum burn time may vary subject to location in home, chimney draft,heat loss factors, climate, fuel type and other variables. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.
- Carbon monoxyde.
|Maximum log length
|Overall dimension (Width)
|Overall dimension (Height)
|Overall dimension (Depth)
|Alcove installation approved
|Mobile home approved
||Yes, with fresh air intake
|Premium quality blower included (CFM)
|Certified according to applicable standards
||CAN/USA accredited laboratory
|Stainless-steel secondary-air system
|Flue outlet diameter
|Recommended chimney diameter
|Type of chimney
||CAN/ULC S629, UL 103 HT (2100 °F)
|Minimum chimney height
||Single, glass with cast iron frame
|Door opening size (Width)
|Door opening size (Height)
|Glass surface - W x H
||18 3/8" x 11 1/2"
|Firebox size (Width)
|Firebox size (Height)
|Firebox size (Depth)
||Loading over width and over depth
|Firebox lined with refractory bricks
||High quality vermiculite
|High-efficiency certified appliance
||Yes, EPA 2020 certified
|Canadian Standard (emissions)
|USA Standard (emissions)
|Canadian Standard (safety)
|USA Standard (safety)
||UL 1482, UL 737
VENTIS LIMITED LIFETIME WARRANTY
The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your VENTIS dealer.
This warranty applies to normal residential use only. This warranty applies to normal residential use only. This warranty is void if the unit is used to burn material other than cordwood (for which the unit is not certified by EPA) and void if not operated according to the owner's manual. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or under-estimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.
This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of unauthorized or other than original parts voids this warranty. An authorized qualified technician must perform the installation in accordance with the instructions supplied with this product and all local and national building codes. Any service call related to an improper installation is not covered by this warranty.
|Description - Appliance Warranty
|Combustion chamber (welds only), castings and convector air-mate
|Plating (defective manufacture) and ceramic glass (thermal breakage only)
|Stainless steel firebox components, vermiculite, C-Cast or equivalent baffle, and secondary air tubes, glass retainers and handle assembly
|Surrounds and heat shields, ash drawer, steel legs, pedestal and trim (aluminum extrusions)
|Carbon steel firebox components
|Blowers, heat sensors, switches, rheostat, wiring and electronics
|Paint (peeling), gaskets, insulations, refractory bricks (fireplace only) and ceramic fibre blankets
Download the complete warranty for all the details.
Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the wholesale price of the replacement part. Shall your unit or a components be defective, contact immediately your VENTIS dealer. To accelerate processing of your warranty claim, make sure to have on hand the following information when calling:
- Your name and contact information
- The serial number and model name as indicated on the certification label
- The original invoice
- Nature of the defect
- Installation configuration
Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your VENTIS dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.
Shipping & Returns:
Cancellations & Refunds: Outdoor Furniture Supply prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).
Call 858-298-2371 or email email@example.com
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to email@example.com or call us at 858-298-2371
Cancellations & Refunds: At Outdoor Furniture Supply, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to firstname.lastname@example.org or call us at 858-298-2371
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 858-298-2371, the chat in the bottom right, or email email@example.com any time.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Outdoor Furniture Supply's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Contact firstname.lastname@example.org for any questions.
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